BACK ORDER
We do not sell backordered merchandise. This means that we never purposely charge you for an item we do not have in stock at the time of purchase. Rare discrepancies may occur due to inaccurate inventory counts or damaged items. In these instances, we will refund your payment in full along with any fees.
ORDER CANCELLATION
Cancellation request must be received before 2:00pm PST.
Contact us at +1 (818) 505-6853 during business hours to cancel your order, cancellation requests via email may not be received in time.
Please allow 1-2 business days for cancellation refunds to be processed.
PAYMENT METHODS
- Visa, Mastercard, American Express, or Discover
- PayPal
- Amazon Payments
PRODUCT LISTINGS
Product descriptions are not designed or intended to replace your personal product knowledge, experience and/or researchใWe strives to be as accurate as possible in our product descriptions, compatibility references, information content, pricing, links and any other product information contained in or referenced on our site. However, occasional human errors may occur and we, therefore, cannot guarantee that all product descriptions, specifications, pricing or any other content on the site is entirely accurate, complete, current, or that we are responsible for these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical or any other error, www.PlanetPantry.com, at its sole discretion, shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate information. Moreover, all links on www.PlanetPantry.com are intended only to provide visitors with assistance finding additional information and professional opinion. However, due to the fast pace of the industry, complex nature and personal subjective experiences, reviews can become outdated or less accurate over time or even at inception and should therefore never be the sole determinate in a purchasing decision, or, most importantly, a substitute for doing one’s own product research. Please remember to consider, you, our valued patron, are ultimately responsible for any purchase decision.
SALES TAX
" Depending on your jurisdiction, you may have to pay sales tax, this can be determined by adding the item to your shopping cart and verifying before finalizing your checkout."
COPYRIGHT AND TRADEMARK.
All materials on this Site, including, without limitation, all copyrights, trademarks, artwork, images and other elements (collectively, the “Content”), are protected by copyrights and other intellectual property rights owned and controlled by us or by other parties that have licensed or otherwise provided their material to us. Except as stated in these Terms, none of the Content on this Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted, framed or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Planet Pantry or the copyright owner. You also may not, without Planet Pantry's permission, "mirror" any Content contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
SUBMISSION OF INFORMATION OR MATERIALS.
You may be required to provide us with information about yourself in order to enjoy certain features of this Site, such as setting up an account and purchasing downloads. If you choose to provide us with such information, you agree: (i) to provide true, accurate, current and complete information about yourself (and your company if you are opening an account or making a purchase on behalf of your company) as prompted by this Site, and (ii) to maintain and update this information to keep it true, accurate, current and complete. If any information provided by you is untrue, inaccurate, not current or incomplete, we have the right to terminate your account and refuse any and all current or future use of this Site. Any information you provide to us is subject to our Privacy Policy.
Planet Pantry does not accept unsolicited ideas for new products, packaging, marketing, advertising, research, business operations and the like. Should you ignore this policy and submit an idea to Planet Pantry, you agree that the idea becomes and remains the sole and exclusive property of Planet Pantry without further liability or compensation to you. Except for the details of your registration and product orders, you agree that any information or materials that you submit to Planet Pantry via this Site or any email links provided on this Site will not be considered confidential or proprietary. All such materials shall be deemed the property of Planet Pantry, and your submission of information shall constitute an assignment to Planet Pantry of all worldwide rights, titles, and interests in such information. Planet Pantry will not be liable for any use or disclosure of such information. Planet Pantry will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose, distribute, publicly perform and transmit such information to others without limitation or compensation. Planet Pantry will be free to use any ideas, concept, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products which incorporate or otherwise rely upon such information.
PASSWORD AND USER NAME.
Access to some Content and other materials offered on this Site is password controlled and is accessible to registered users only. You certify that all information provided in the registration process is accurate and correct. If you are registering or making a purchase or conducting other transactions on behalf of your company, you represent and certify that you are an authorized representative of your company with the right to bind your company to these Terms (and any additional terms necessary for access to password-controlled content). You are solely responsible for maintaining the confidentiality of your account information, including, without limitation, your user name and password. You are solely responsible for any and all activities that occur under your user name and password. You agree to notify Planet Pantry immediately of any unauthorized use of your user name, password or account or any other breach of security. Planet Pantry will not be liable for any loss that you may incur as a result of someone else using your user name, password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Planet Pantry as a result of the misuse of your user name, password or account.
LINKS TO THIRD PARTY SITES.
There are links on this Site that will permit you to travel to other, third-party sites over which Planet Pantry has no control. These links are provided for your convenience only and your use of them is at your own risk. Planet Pantry makes no representations whatsoever about the content of any of these other web sites, or about any of the links contained in the web sites that you may access through this Site. Planet Pantry does not endorse or accept any responsibility for the content, or use, of any such linked web sites.
JURISDICTION AND GOVERNING LAW.
This Site is maintained, controlled, operated and administered by Planet Pantry from within the United States of America (“ U.S.”). Planet Pantry makes no representation that the Content or any other materials on this Site are appropriate for use at locations outside of the U.S. and access to this Site from countries where such Content or materials are illegal is prohibited. If you access this Site from a location outside of the U.S., you are responsible for compliance with all local laws. The use of this Site, the Content or any other materials on this Site, and these Terms are governed by the laws of the United States and the State of California, without regard to its conflict of laws provisions. Any legal proceeding arising out of the use of this Site, the Content or any other materials on this Site, or these Terms must be brought in Los Angeles, California and must be brought within one year after the claim or cause of action arises or it is barred. By using this Site, you irrevocably submit to the jurisdiction of the State and Federal courts located in Los Angeles, California. If for any reason a court of competent jurisdiction finds any provision of these Terms to be unenforceable, that provision will be enforced to the maximum extent permissible so as to effect the intent of these Terms, and the remainder of these Terms will continue in full force and effect.
CONFIDENTIAL INFORMATION.
You may be given access to Planet Pantry confidential information through this Site or links from this Site. You may not disclose Planet Pantry confidential information to any third party without the written consent of Planet Pantry. You must protect Planet Pantry confidential information with at least the same degree of care that is accorded to your confidential information, but in no event less than reasonable care. Planet Pantry confidential information includes, but is not limited to - all non-public information regarding Planet Pantry, its intellectual property or its products, quantity and prices of products purchased, design and development data, engineering details, CAD drawings, sales and marketing plans, unannounced products, any information marked as "confidential" or "proprietary" or similarly marked, or any information that, if disclosed, might be competitively detrimental to Planet Pantry. You may enter into separate non-disclosure agreements with Planet Pantry governing specific disclosures. To the extent the terms governing a specific disclosure are more restrictive than the terms in this paragraph, the more restrictive terms will control for the specific disclosure.
EMAIL FROM PLANET PANTRY
Planet Pantry may from time to time send you email. You acknowledge that such emails are sent with your consent and permission. If you do not wish to receive any promotional email from us, you can follow the opt-out directions set forth in such email.
ENTIRE AGREEMENT
These Terms represent the entire agreement relating to the use of the Site. Planet Pantry's failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
INDEMNITY.
By using this Site you agree to indemnify Planet Pantry, and its subsidiaries, partners, affiliates, agents, consultants, sponsors, advertisers and licensors, and their respective officers, directors, employees, shareholders, agents and representatives (collectively, the “Released Parties”), and hold the Released Parties harmless from any and all claims and expenses, including attorneys’ fees, arising from your use of this Site or the Content or other materials on this Site, your breach of any term or condition contained in these Terms or any other agreement applicable to any specific functions or areas of this Site, or your submission of information or materials to Planet Pantry by any means or from any person’s use of any account or password you maintain with Planet Pantry or this Site, regardless of whether such use is authorized by you. By using this Site, or submitting any ideas and/or related materials to Planet Pantry, you are hereby agreeing to release the Released Parties from any and all claims, demands, debts, obligations, damages (actual or consequential), costs, and expenses of any kind or nature whatsoever, whether known or unknown, suspected or unsuspected, disclosed or undisclosed, that you may have against them arising out of or in any way related to such disputes and/or to any products and services obtained or used through this Site or to any disputes regarding use of ideas and/or related materials submitted to Planet Pantry.
YOU HEREBY AGREE TO WAIVE ALL LAWS THAT MAY LIMIT THE EFFICACY OF SUCH RELEASES. FOR EXAMPLE, YOU SPECIFICALLY AGREE TO WAIVE THE PROVISIONS OF CALIFORNIA CIVIL CODE SECTION 1542, WHICH PROVIDES IN RELEVANT PART: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IS KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”
QUESTIONS OR COMMENTS. If you have any questions or comments about these Terms, please contact us at support@planetpantry.com.
